Introduction

Sparkify Solutions respects the privacy of our clients and website visitors. This Privacy Policy describes the types of information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We collect two types of information through our website and interactions with clients:

Personal Information: This information identifies you as an individual and may include:

  • Contact information (name, email address, phone number)
  • Company information (company name, website)
  • Project details (brief descriptions of website needs)
  • Billing information (if applicable)

Non-Personal Information: This information does not identify you as an individual and may include:

  • Browser type and operating system
  • Browsing history on our website
  • General demographic information (not linked to you personally)

How We Collect Information

We collect information through various means on our website and during client interactions:

  • Website Forms: You may submit personal information through contact forms, project inquiries, or newsletter subscriptions.
  • Cookies: We use cookies, small data files stored on your device, to track website usage and improve your experience. You can disable cookies in your browser settings, which may affect some website functionalities.
  • Log Files: Our servers automatically record information like IP addresses, browser types, and referring websites.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Services: We use your information to fulfill service requests, build your WordPress website, optimize your website for search engines, and communicate project updates.
    Respond to Inquiries: We use your contact information to respond to your questions, and requests, and provide customer support.
  • Send Marketing Communications: With your consent, we may send you occasional emails about our services, promotions, and industry news. You can unsubscribe from these emails at any time.
  • Website Analytics: We use non-personal information to analyze website traffic, improve user experience, and personalize website content.

Sharing Your Information

We will not sell, share, or rent your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in delivering our services, such as web hosting companies or marketing platforms. These providers are bound by contractual obligations to keep your information confidential and secure.

We may also disclose your information if required by law or to protect our legitimate interests, such as complying with a court order or preventing fraud.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We will then securely delete or anonymize your information.

Your Privacy Choices

You have control over your personal information. You can:

  • Access Your Information: You can request to access your personal information anytime.
  • Correct Your Information: You can request to correct any inaccurate or incomplete personal information.
  • Delete Your Information: You can request to delete your personal information. We will comply with your request to the extent permitted by law.
  • Unsubscribe from Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will delete such information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at +92 319 2171807  or  Admin@sparkifysolutions.com.